Legal

Terms of Service

Please read these terms carefully before using our products and services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: May 26, 2026
Creatio Sistem Nusantara

1 Acceptance of Terms

Welcome to Creatio Sistem Nusantara ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our websites, products, browser extensions, web applications, SaaS platforms, and all related services (collectively, the "Services").

By accessing, downloading, installing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Refund Policy. If you do not agree to these Terms, you must immediately discontinue use of our Services.

If you are using our Services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such case, "you" and "your" will refer to that entity.

By continuing to use our Services after any modifications to these Terms, you accept and agree to the revised Terms. We recommend reviewing this page periodically.

2 Eligibility

To use our Services, you must meet the following requirements:

  • Age Requirement: You must be at least 13 years of age to use our Services. If you are between 13 and 18 years of age (or the age of legal majority in your jurisdiction), you may only use our Services under the supervision or with the consent of a parent or legal guardian who agrees to be bound by these Terms.
  • Legal Capacity: You must have the legal capacity to enter into a binding agreement. If you are using our Services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.
  • Account Accuracy: You must provide accurate, current, and complete information when creating an account or interacting with our Services. You are responsible for maintaining the accuracy of such information.
  • Compliance: You must not be prohibited by law from using our Services. You must comply with all applicable local, national, and international laws and regulations while using our Services.

3 Account Registration & Security

Some of our Services may require you to create an account. When you register for an account, you agree to the following:

  • Account Information: You will provide truthful, accurate, and up-to-date registration information. You are solely responsible for all activities that occur under your account.
  • Password Security: You are responsible for safeguarding your password and any other credentials used to access your account. You must not share your account credentials with any third party.
  • Unauthorized Access: You must immediately notify us at support@creatiosistem.com if you suspect any unauthorized use of your account or any other security breach.
  • Account Responsibility: We are not liable for any loss, damage, or unauthorized activity resulting from your failure to comply with these security obligations.
  • One Account Per Person: Unless explicitly authorized, each individual user may only maintain one active account. We reserve the right to merge, suspend, or terminate duplicate accounts.

4 Description of Services

Creatio Sistem Nusantara provides a range of digital products and services designed to enhance productivity and online experiences, including but not limited to:

  • Browser Extensions: Productivity-focused and utility browser extensions for platforms such as Google Chrome, Microsoft Edge, and other Chromium-based browsers.
  • Web Applications: Custom-built web-based tools and SaaS (Software as a Service) platforms.
  • Digital Products: Standalone digital tools, templates, APIs, and other software solutions.
  • Premium Features: Subscription-based or one-time paid features, upgrades, and add-ons that enhance the functionality of our core products.

We reserve the right to modify, update, discontinue (temporarily or permanently), or expand any aspect of our Services at any time, with or without prior notice. We are not liable for any modification, suspension, or discontinuance of the Services.

5 Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You expressly agree not to:

  • Violate Laws: Use our Services in any way that violates any applicable federal, state, local, or international law or regulation.
  • Fraud & Deception: Engage in any fraudulent, deceptive, or misleading activity, including impersonating any person or entity.
  • Harm & Harassment: Use our Services to harass, abuse, stalk, threaten, defame, or otherwise violate the legal rights of others.
  • Reverse Engineering: Decompile, disassemble, reverse engineer, or attempt to derive the source code of any of our products or Services, except as expressly permitted by applicable law.
  • Unauthorized Access: Attempt to gain unauthorized access to our systems, servers, networks, or other users' accounts through hacking, password mining, brute force, or any other means.
  • Malicious Software: Upload, transmit, or distribute any viruses, worms, Trojan horses, malware, spyware, ransomware, or any other malicious code through our Services.
  • Scraping & Automation: Use automated tools, bots, scrapers, or crawlers to access, collect data from, or interact with our Services without our prior written consent.
  • Interference: Interfere with or disrupt the integrity, performance, or availability of our Services or the servers and networks connected to them.
  • Redistribution: Copy, redistribute, sublicense, sell, or transfer any part of our Services or content to any third party without our express written permission.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, legal action, and cooperation with law enforcement authorities.

6 Intellectual Property Rights

All content, features, functionality, designs, source code, trademarks, logos, service marks, and trade names included in or made available through our Services are owned by Creatio Sistem Nusantara, its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

  • Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use only.
  • No Transfer of Ownership: These Terms do not transfer any ownership rights to you. All rights, title, and interest in and to the Services and all related intellectual property remain exclusively with us.
  • Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Services, except as generally and ordinarily permitted through the Services according to these Terms.
  • Feedback: Any feedback, suggestions, ideas, or improvements you provide regarding our Services will become our exclusive property. We may use such feedback for any purpose without obligation or compensation to you.

7 Subscriptions & Payments

Certain features of our Services are available on a paid subscription basis or through one-time purchases. By subscribing to or purchasing a premium plan, you agree to the following:

  • Billing Cycle: Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.
  • Pricing: All prices are displayed in the applicable currency at the time of purchase. We reserve the right to change our pricing at any time. Price changes for existing subscriptions will take effect at the beginning of the next billing cycle following the change, and we will provide reasonable advance notice.
  • Payment Methods: We accept payments through authorized third-party payment processors (e.g., Stripe, Dodo Payments, Google Pay). You agree to provide valid payment information and authorize us to charge the applicable fees.
  • Failed Payments: If a payment fails due to insufficient funds, expired cards, or other reasons, we may suspend access to premium features until the payment issue is resolved. We may retry the charge within a reasonable period.
  • Taxes: All fees are exclusive of applicable taxes (VAT, sales tax, etc.) unless otherwise stated. You are responsible for all applicable taxes associated with your purchase.
  • Refunds: Refund requests are handled in accordance with our Refund Policy. Please review that policy for detailed terms and eligibility criteria.

You are responsible for canceling your subscription before the renewal date to avoid being charged for the next billing period. Cancellations take effect at the end of the current billing cycle.

8 User Content

Our Services may allow you to submit, upload, publish, or otherwise make available content, data, text, feedback, or other materials ("User Content"). By providing User Content, you agree to the following:

  • Ownership: You retain ownership of your User Content. However, by submitting User Content to our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content solely for the purpose of operating, providing, and improving our Services.
  • Responsibility: You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights and permissions to use and authorize us to use your User Content as described in these Terms.
  • Prohibited Content: You must not submit User Content that is illegal, defamatory, obscene, pornographic, harassing, threatening, invasive of privacy, infringing on intellectual property rights, or otherwise objectionable.
  • Moderation: We reserve the right, but are not obligated, to monitor, review, edit, or remove any User Content at our sole discretion and for any reason, including violations of these Terms.
  • No Liability: We are not responsible or liable for any User Content posted by you or any third party. Views and opinions expressed in User Content do not necessarily reflect our views.

9 Privacy & Data Protection

Your privacy is important to us. Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  • Data Collection: We collect only the information necessary to provide and improve our Services. The types of data collected may include account information, usage analytics, device information, and cookies.
  • Data Security: We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
  • Third-Party Services: Our Services may integrate with third-party services (e.g., payment processors, analytics providers). These third parties have their own privacy policies, and we encourage you to review them.
  • Data Deletion: You may request the deletion of your personal data by contacting us at support@creatiosistem.com. We will process your request in accordance with applicable data protection laws.

10 Third-Party Links & Services

Our Services may contain links to third-party websites, services, advertisements, or resources that are not owned or controlled by Creatio Sistem Nusantara. We have no control over, and assume no responsibility for, the content, privacy policies, terms, or practices of any third-party websites or services.

  • We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services linked from our Services.
  • If you access any third-party website or service from our Services, you do so at your own risk and acknowledge that these Terms do not apply to your use of those third-party services.
  • We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or interact with.

11 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that our Services will be uninterrupted, error-free, virus-free, or secure.
  • Warranties regarding the accuracy, reliability, timeliness, or completeness of any content or information provided through our Services.
  • Warranties that any defects or errors in our Services will be corrected within a specific timeframe.

You acknowledge that your use of our Services is at your sole risk. We do not warrant that the results obtained from the use of our Services will meet your requirements or expectations.

12 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CREATIO SISTEM NUSANTARA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, exemplary, or punitive damages.
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses.
  • Damages arising from (i) your access to or use of, or inability to access or use, the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; or (iv) unauthorized access, use, or alteration of your content or transmissions.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

13 Indemnification

You agree to defend, indemnify, and hold harmless Creatio Sistem Nusantara, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers from and against all claims, losses, expenses, damages, costs (including reasonable attorneys' fees), and liabilities arising out of or relating to:

  • Your use of or access to the Services.
  • Your violation of these Terms or any applicable law or regulation.
  • Your violation of any third party's rights, including without limitation intellectual property rights, privacy rights, or other proprietary rights.
  • Any User Content that you submit, post, or transmit through our Services.
  • Any unauthorized or fraudulent activity conducted through your account.

14 Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to:

  • Breach or violation of any provision of these Terms.
  • Fraudulent, abusive, or illegal activity associated with your account.
  • Non-payment or payment disputes related to paid Services.
  • A request by you to delete your account.
  • Discontinuation of the Services (in whole or in part).
  • A request or order from law enforcement, judicial body, or other government agency.

Upon termination, your right to use the Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

Upon termination, we may permanently delete your account data after a grace period of 30 days. We strongly recommend exporting any important data before termination.

15 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

  • Informal Resolution: Before filing any formal legal claim, you agree to first attempt to resolve the dispute informally by contacting us at support@creatiosistem.com. We will attempt to resolve the dispute informally within 30 days.
  • Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved informally shall be resolved by binding arbitration in accordance with the Indonesian Arbitration Rules. The arbitration shall be conducted in the Indonesian language and held in Indonesia.
  • Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
  • Injunctive Relief: Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

16 Severability & Waiver

If any provision of these Terms is held to be unenforceable, invalid, or illegal by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term shall not be deemed a further or continuing waiver of such term or any other term.

17 Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, and any other legal notices or policies published by us on the Services, constitute the entire agreement between you and Creatio Sistem Nusantara regarding your use of the Services.

These Terms supersede and replace any prior agreements, representations, warranties, and understandings, whether oral, written, or implied, between you and us regarding the Services.

18 Changes to These Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on this page, and the "Last Updated" date will be revised accordingly.

For material changes that substantially affect your rights or obligations, we will make reasonable efforts to provide notice, such as:

  • Sending an email notification to the address associated with your account.
  • Displaying a prominent notice within our Services or products.
  • Posting an announcement on our official website.

Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you are free to reject them, but you must discontinue using our Services.

19 Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us through the following channels:

Our team is committed to addressing all inquiries promptly and will respond within 2x24 hours (business hours). For urgent legal matters, please indicate the nature of urgency in your subject line.